General Inquiries

For questions about the platform, service details, pricing, partnerships, or other general topics, please email [email protected]. Our general inquiries desk is monitored during standard business hours, and you will receive an acknowledgment promptly followed by direction to the appropriate team.

Developer Submissions

Ohici welcomes proposals from developers, startups, and technology partners seeking integrations or collaboration. To enable a comprehensive review, please provide the following information:

• Your name and organizational affiliation
• A concise overview of the project and intended integration
• Target platforms (Web, iOS, Android, API, etc.)
• Repository URL or detailed documentation
• Key features, data considerations, and security requirements
• Preferred contact method and time zone

Submit materials by emailing [email protected] with the subject line “Developer Submission – [Project Name].” If you prefer a quick intake via a form, you may use the fields below (non-mandatory for initial inquiries).

Response Times

We commit to transparent and predictable response timelines. The targets below guide expectations, subject to volume and regional business hours:

• General inquiries: Acknowledgment within 1 business day; follow-up within 2–3 business days.
• Developer submissions: Acknowledgment within 2 business days; formal review typically completed within 5–7 business days, depending on complexity.
• Urgent matters: For time-sensitive issues, email [email protected] with “Urgent” in the subject line, and we will escalate to an on-call representative within 4 hours during business hours.

Note that these timeframes reflect standard business hours. If you require expedited handling, please indicate the urgency in your message so we can prioritize accordingly.

Ways to Reach Us

Email: [email protected]